Shop hours: Tuesday-Friday 10am-6pm • Saturday 10am-5pm

RETURNS

Holiday Sale & Return Policy Effective November 29th, 2024:


Items purchased on or after NOVEMBER 29TH may be returned for MERCHANDISE CREDIT ONLY through Saturday January 7th. ALL ITEMS MUST HAVE THE TAGS AND BE IN ORIGINAL CONDITION FOR A STORE CREDIT

**All Sale items and accessories are final sale.
ONLINE Returns will be accepted through January 7TH, 2025 for store credit. Items must be unworn, with tags and in original condition. 
All Sale items and accessories are final sale.
Thank you again for your support and happy holidays!!!

 

Normal Return Policy:

Effective November 1, 2024:

 We want you to love your new item(s) as much as we do! We offer returns within 7 days of receiving your online order or 7 days from purchase in-store FOR STORE CREDIT ONLY. All items must be unworn, in original conditions, with tags.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • All accessories are final sale.

 Return Policy:

To initiate a return or exchange, please complete the following steps:

  1. Email sarah@shopscoobie.com with your order number alerting us that an item is being sent back. You must notify us within 7 days of receiving the item must be shipped back within 2 days after the email is sent.
  2. You (the customer) are responsible for the cost of shipping and sending the item(s) back.
  3. Once the item(s) are received back, we will issue a refund in the form of A STORE CREDIT (not including any original shipping charges).
  4. Any items kept longer than 7 days after receiving will not be eligible for a return (even if the items are sent back).
  5. Any items that take longer than 7 days to be returned will not be refunded.

SCOOBIE reserves the right to determine the eligibility for returns.
SCOOBIE reserves the right to update this policy at any time without notice. SCOOBIE is not responsible for any lost, stolen, or damaged packages. 

Merchandise Availability:

While we do our absolute best to ensure that the product amounts displayed on our online site are completely accurate, merchandise availability on our website is not guaranteed. If merchandise is not available by the time your order processes we will notify you via email. If your item is available, you will receive a shipping confirmation via email once your items have shipped.